Payment methods include PayPal, all major Credit/Debit cards and COD (Cash-On-Delivery) on selected country like UAE (United Arab Emirates).
PayPal is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment.PayPal can be used to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).
- After viewing your items on your shopping cart page, you can click and check out with PayPal. Then you will leave our site and enter PayPal’s website.
- You can sign in to your PayPal account, or you can create a new one if you haven’t got one.
- You can use the PayPal as you want according to the on-screen instructions.
Usually, PayPal e-check will take 3-5 business days to be confirmed by PayPal.The reasons why we suggest you use PayPal:
- Payment is traceable. By using your PayPal account, you can trace the status of your payment.
- When you make payment for your order, you don’t need to use your credit card online (you can transfer directly from your bank account).
- When you use your credit card through PayPal, nobody will see your credit card number, which will minimize the risk of unauthorized use.
CREDIT CARDS / DEBIT CARDS
It is treated as a normal credit and debit card transactions that will be validated by our online payment gateway provider. Once the transaction has been confirmed such as; Credit card / debit cards are authentic, and funds are available. We can start processing the order/s.
CASH ON DELIVERY (COD)
This transaction (Cash-On-Delivery) is only allowed in UAE where the company has been registered and license to operation. Since payment method is cash during the delivery, the currency is in DIRHAMS or AED.For online payments, please take note that our base currency is USD. All transactions (PAYPAL & credit/debit cards) are converted to USD.
SHIPPING AND DELIVERY
We are glad to bring our customers great value and service. That’s why we provide FREE SHIPPING from our warehouses in China by ePacket or EMS and in USA by USPS. However, this is limited to the items that are having this facility.There is a minimal charges has been identified if FREE shipping is not available.You can check this during the CHECKOUT process.To have faster delivery; we also provide other means for the item to be delivered at your door step as soon-as-possible.SHIPPING TO OVER 200+ COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.CUSTOMS
We are not responsible for any custom fees and duties once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.SHIPPING TIME
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Max delivery time - 45 business days.
*This doesn’t include our 2-5 day processing time.TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS AND RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- you do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- you receive the wrong item
- you do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.